The support officers at MyWork use ConnectWise Control to provide remote support. This tool will allow us to connect to your computer and remotely set up your mail client or troubleshoot any issues you may be experiencing.
If you are not already talking to a support officer then please call our support team and explain your issue. Otherwise, please wait for us to join your session.
When we attempt to join your session you will receive a confirmation dialog. You will be able to see everything we are doing as though we are right there with you.